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Businiess name:
Yellow Checker Shuttle
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Review by:
citysearch c.
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Review content:
The ONLY time I have ever used Yellow Cab I had a nightmare of problems, I called two hours before my flight at the airport, gave all my information Name, address, phone number, where I was going, to the young lady who answered the phone, (who acted like she could care less) told me 15 minutes.... time goes by no cab, I called back , (phone was answered by someone who gave their name and asked how may I help you) I was told my call was not put in....I gave all my information again this time I was given a cab number and told 10 to 20 minutes......20 minutes go by no cab.....called back a 3rd time, (what had to be the 1st girl who told me 15 minutes and never took my call answers) I ask who am I speaking with she tells me it's none of my business and that my cab is 2 minutes away and hangs up on me....I called back and asked to speak with a supervisior, I was on hold for 30 minutes (all the while wating for my cab thats 2 mintues away) when a supervisior FINALLY answered I I told him what had happened and how rude the girl who just hung up on me was he asked if I got her name and I said no she said it was none of my business, his reply was that if I didn't know her name he couldn't do anything about it and hung up on me....my cab never arrived, I had to call another company and it arrived in 10 mintues, aviod using yellow cab at all costs it's to much stress and not very reliable....
Pros: They are well known
Cons: rude calltakers
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