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Businiess name:
Jeff Summers - State Farm Insurance Agent
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Review by:
citysearch c.
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Review content:
Hello. I'm the agent Jeff Summers and I wanted to respond personally to the negative comments on the sight. Unfortunately the notes have been intiated by ONE person who was once with our group. This person has left numerous ""negative"" comments that are as unfair as they are inaccurate. The messages are typically left in ""pairs"" on or near the same date. The messages suggest that we don't take care of our clients or that my team is rude or pushy. They also suggest that clients get a better rate with another State Farm agent. These statements aren't true and they are not fair to my team, our present clients or our potential clients.\r
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We have a team of some of the most knowledgeable friendly people around. We have great rates and more than anything, we care about our insureds. Because of this, we are the fastest growing State Farm Agency in Davidson County in 2008. That doesn't happen because we've mistreated clients or aren't available. We care.\r
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I have been comiitted to State Farm clients for more than 18 years. We live and work in our area and enjoy a reputation as a good place to do business. There are 3 licensed agents here to care for your needs. Often time, a member of my team will handle general questions, claims or changes, however, I am entirely available to my clients. While we can't always please everyone, we are honest and we work with our clients to make sure they are getting the most from their insurance. We make recomendations based on a clients individual needs. In the end the customer decides what's best.\r
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It is possible that this angry person will leave other messages that are negative. That's fine. It's also entirely possible that some people will have legitamite complaints. We hope not. The genuine complaints are handled at the office and we make every effort possible to take care of those, just as we take care of our good clients every day.\r
GIVE US A CHANCE. YOU'LL SEE. \r
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My best,\r
Jeff Summers\r
\r
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