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Businiess name:
Earl Dunn Buick Gmc
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Review by:
citysearch c.
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Review content:
Saw a car in the paper that was for sale on their lot. Could not make it in that week. Checked a week or two later and car was not in paper. Called to see if car was still on lot. Wanted to go see the vehicle. Called and the operator transfered me to sales. Phone was answered ""sales"" and I explained I wanted to come down and see the specific vehicle but before driving down wanted to see if it had been sold. Sales asked me for my name. I gave my first name. He asked do you have a last name. I said I prefer not to give it. He said he needed it. He was going to go check on the lot to see if the car was still there and call me back. I said I could call him back in a few mintues I prefered not to give my number at this time. Before I could get that sentence out he hung up the phone on me. I just wanted to know if the car was on the lot and if it was I was going to head over to look at the car. There is no vehicle or any ""great deal"" that would ever cause me to step foot on that lot. They lost a potential customer and I will have no problem sharing this story with any one willing to listen. VERY POOR CUSTOMER SERVICE!!!
Cons: poor customer service
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