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Businiess name:
Once Upon A Child
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Review by:
citysearch c.
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Review content:
Before driving the 35 minute one-way trip to Franklin, I called to inqure about the availability of gliders that this store carries. Shelly, the owner, was quite rude and said that she did not have time to answer my question. She must have felt remorseful about the way that she treated me because she called me back with a much friendler tone later that day. She confirmed that they did indeed sell gliders, and she told me that they were open Monday-Friday until 7pm. I drove the 35 minute one-way trip on a Wednesday night to arrive at 5:55. A sales associate greeted me by saying, ""Are you here to shop? We are closing in 3 minutes"" (In retrospect, I should have responded that I had come to order a pizza.) They close at 6pm on Wednesday instead of 7pm which Shelly failed to mention. I left the store and traveled back again the following week. I asked a specific question about one of the floor model gliders, and another sales associate said, ""I can find that out only if you are really serious about buying it."" Then she asked my child not to sit in a glider, even though I was considering purchasing it. It was a floor model with a ripped and stained slipcover which I was considering having re-upholstered. I left without a purchase, and I do not plan to return.
Pros: can't think of any
Cons: rude and unhelpful staff members (including owner)
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