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Businiess name:
Westronix
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Review by:
citysearch c.
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Review content:
I called Westronix to repair my TV. The owner Ron stated over the phone that he knew exactly what was wrong with my TV and that he could order the parts for me. I paid for the parts with my Visa, and was told that I would receive them in about ten days. Ten days came and went, no parts. Every time I called Ron to check up on my paid for parts, he became very angry and unprofessional. After a few conversations with Ron over the phone and the same type of angry terrible customer service, I decided that I did not want a person like Ron in my home at all. I called Ron, told him that I did not want him in my home and that I would be in the next day to pick up my paid for parts. Ron became very angry over the phone and told me that he woud not let me have my paid for parts. The price of the parts was placed on my Visa card, I have not been able to pick up my parts due to Ron refusing to give them to me. I have had to call another TV repair service, Consumer Electronics, to come to my home and fix my TV. They will be here today. I wil have to buy the $195. parts again to have my TV repaired. I have reported this to my Visa company and hopefully the charge will be taken off my Visa card. This business needs to be shut down!
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