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Businiess name:
Chang, Agnes, Md - Integrated Dermatology K St
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Review by:
citysearch c.
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Review content:
I was referred by friend?s friend to see Dermatologist, Dr. Agnes Chang. It seems to me that she has been an effective skin doctor. Initially, I had called in to make an appointment with no one else, but Dr. Chang. I was told that in order to make an earlier appointment I should get online to book for the appointment. I did what I was told and was able to make the appointment with Dr. Chang online and printed out the appointment letter with her picture along with the date and time. The letter clearly printed ?Appointment with Agnes Chang, MD, FAAD.? I had also made an arrangement of day off from my hourly paid job and thought that this visit should be worth of leaving some time off to consult with this effective doctor. I took 40 minutes Metro and 15 minutes walk to the place. I arrived earlier than the scheduled time. The worker requested me to fill out a new patient form 6 pages long. I was exciting to see Dr. Chang. Soon after, they called my name and I followed a nurse to the other room. The nurse, Emily, asked me few basic questions about my skin care then said to me that ?Dr. Arnold is ready to see you.? I puzzled and said, ?I am here to see Dr. Chang.? I showed her the letter I printed out with picture and correct date and time. There was a pause of silence. Then she referred me to a Big Fat Lady for further discussion. The Big Fat Lady, without any apologetic manner or facial expression, said to me coldly ?Dr. Chang is on vacation. The earlier appointment for you is either the end of Dec. or Jan. 2012. You can either see Dr. Arnold now and make another appointment with Dr. Chang next time? (With do it now or out of the door attitude) I thought to myself ?what it is? Is this a joke or what? What attitude she is having there? ? I have this sense of being cheated or tricked. They should have known that I was there for Dr. Chang ever since I walked in to the door and waited all this time. My heart raised a stream of anger. I wonder how many times they have tricked other patients like that. If you were me, what would you do? Comments are welcome.
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