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Businiess name:
Stonehaven Dental
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Review by:
citysearch c.
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Review content:
Clean, neat and organized. When it comes to procedures, I would agree with some other posts stating that sometimes the diagnosis does seem correct and then you end up spending a lot of money on root canals and crowns. \r
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My wife went in to get some work done on her teeth. The dentist recommended that she get a bridge, so one of the receptionists gave her a quote on the cost of the procedure and then the work was performed. A day later after having a lot of pain, my wife returned to have the dentist alleviate the pain with another procedure. Upon our arrival to the dentist, the receptionist tells us that the bridge that was done the day before was not covered by our insurance and that my wife owed $1700 for the procedure (all this after we were told it would be less than half of that). My wife was basically forced in to having a procedure done that she thought would be covered and then wasn't told about the true cost of the procedure until after it was finished. Who does business this way? \r
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This outfit does good work, but they're dishonest and all they're really concerned about is money. If you see their facility, you'll begin to understand how it was financed.\r
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Also, there are a few good receptionists who are very polite and cordial, but half of them are rude, not very outgoing, and they don't trust that you know how your insurance covers you. \r
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Horrible experience. Wouldn't recommend Stonehaven to anyone. If you remember anything from this review, remember the word... DISHONEST.
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