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Businiess name:
Wheat & Rye Steak House
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Review by:
citysearch c.
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Review content:
The wheat and Rye is one of the best steak houses in the downriver area. The food is great and the price is not absorbant. I normally get very good service. I do however have a complaint about my visit on 8/08/08. After ordering our food for 4 peaople we asked the waitress for a glass of water cause my husband was getting the hicups. We were told we would have to buy a bottle of water. The waitress was very apologetic. I asked to speak with the manager. He told me because of the rise in the cost of food the owner started selling bottle water instead of raising the price of the food. I explained that we were paying customers and should not have to pay the $1.00 for water when we are paying a $70.00 food bill plus tip. I was more or less told he would not break this new rule under no circumstances. I guess I will go to the Coney Island if I want free tap water. This I thought is poor customer service. Are times that hard you can not get a glass of water. I told the manager I would take tap water which is what Idrink at home, again I was told I would have to buy my water.After 10 years I do not know if this will stop me from going to the Wheat and Rye but it did leave a nasty taste in my mouth.
Pros: good service and food
Cons: must buy water
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