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Businiess name:
Smile Solutions Dental Center
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Review by:
citysearch c.
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Review content:
Dr. Yajima lacks any real chair side etiquette, is not very empathetic and doesn't care about what your needs actually are. Doesn't care to answer questions related to procedures and leaves it to her assistants. Not very affordable either. The work plan was done by her dental assistants who clearly don't have the proper education to be making such decisions and it contained two mistakes where the cost was not adjusted for my dental plan.
When asked why exactly a root canal was needed before fillings were done she threw her hands in the air while walking out of the room snidely telling her assistants to show me my x-rays. They could not give a meaningful answer and just pointed to the x-rays. When asked what the risks are associated with a root canal they answered ""none"". Supposedly, a root canal and restoration is always successful, never fails, and lasts forever which clearly is not true. Sorry, there are risks associated with any medical procedure.
The exam rooms were not very hygienic and could even be described as dirty. The first one I was led into had an assistant eating her lunch in it. Also, I prefer watching a dentist and their helpers wash their hands and put on gloves instead of entering the room with them already on. I want to know my mouth was the only one they have been in. Altogether a horrible experience. A real hack that is all about profit if you ask me. Would not recommend her to my worst enemy!
Have since found an older, very experienced yet affordable, compassionate and empathetic professional with a spotless office who does all the the x-rays, planning, and explaining himself. The only thing his assistant does is assist him during the procedures. He makes sure to clearly explain every procedure, the reasoning for doing them, and the risks associated with them. And to my delight washes his hands and puts on a new pair of gloves right in front of me. Someone who picked his career to actually help people smile not just to bring home a high salary.
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