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Businiess name:  Bay State Veterinary Emergency & Specialty Services
Review by:  citysearch c.
Review content: 
The only reason this ""vet"" got one star, is because it's impossible to give no stars. What does everyone think of a place that charges $650 and won't let me speak to an actual vet? How about an institution that gives you the wrong medication for your sick pet and then refuses to acknowledge it? My cat had inflammation in her bladder, and the vet neglected to tell me she actually had blood in her urine, and had an infection as well. I got a blood pressure medication instead of the anti-inflammatory they told me she received (hence the fact that the cat was still suffering a month later). I was never told that she needed a new low ash diet to control flare-ups of her FLUTD that she was diagnosed with; I was told to ""reduce the cat's stress"". Oh, and if you consider a white blood cell count that is twice the normal amount to be ""just slightly higher, and nothing to be concerned about,"" then this is the vet for you. The underlying problem in my cat? Crystal development in her bladder. It only took a $30 on the spot urine sample for my amazing new vet, Abbott Animal Hospital in Rehoboth, MA, to tell me this was the case. This is quite interesting actually, because Bay State charged me $150 for xrays and an additional $30 to ""read the xray"", and told me there were no crystals. Wow. While this institution had inherant difficulty in providing authentic medical advice, they certainly had no problem issuing me an authentic medical bill of $650 to ""treat"" my cat with the wrong medications. Upon calling to question this bill, I wasn't even allowed to speak with a vet. When I called again last night because my cat was crying in pain, they told me that if I wouldn't come in again and pay all over again, all they could tell me to do is look up petplace dot com and get some more information. I wasn't allowed to speak with the vet, for some unknown reason... $650, the wrong medication, incorrect results (that didn't take a rocket scientist to see... it was written on the paper), no speaking with the vet, and then direction to follow up with a website. I couldn't get one dose of a medication to ease her pain in the middle of the night... why? Because it's much more profitable to force me to bring her back in... and I couldn't even hear this from the vet's mouth. Too almighty apparently to speak to me. I am immensely saddened for the pets out there that are in agony and are treated wrongly, due to the negligence of this institution. I will be following through with what I told this poor excuse for an animal hospital, and writing a letter to every vet in RI and Southeastern MA warning them about this terrible place. I will also be sharing the copies of the files I picked up on my cat, because it's amazing how much I've been able to discover thus far about the negligent care I received. I will include these files in every letter, to prove that I'm not just a disgruntled, begrudgened, angry patient. This is not over.

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