Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
NextDay Carpet and Flooring
|
|
Review by:
citysearch c.
|
|
Review content:
In March 2008, I had just purchased my first home and was anxious to move in. The home was definitely in need of new carpet, and after searching around I decided to give NextDay Carpet a try. They were able to come out the same day to measure and give an estimate. The salesmen was very pushy, however, and after initially giving a very high price, he called his ""manager"" several times on the phone to try to work out a better deal. It felt very much like a slimy car dealership where they keep having to consult with the manager over the price. After some back and forth, the price was better, and because they were able to install the next day I decided to go ahead and order the carpet. The carpet installation went ok, and because we hadn't moved in yet there was no furniture to move and they were able to install it pretty quickly. I was happy with the carpet, until later I noticed that they had double billed my credit card. I called and talked to the billing department who stated they did see the double charge, and they would process a refund. I waited for my next CC statement and there wasn't a refund on my card yet. I called and was told that the refunds can take a little while to show up on my statement. I shouldn't have believed them because month after month went by and no refund. I finally called my CC company to reverse the charge and found out that I can only dispute a charge for 60 days and them I'm stuck. I've called NextDay, written letters, complained to the local consumer advocate organization, and still have no refund for the double charge over a year later. I would never recommend using this company unless you want to pay 2X the contracted price for service and deal with their pushy salesmen
Pros: Came out same day for estimate and installed next day
Cons: Billed me double and are pushy when giving estimate
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|