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Businiess name:
Bridgestone/Firestone Credit
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Review by:
citysearch c.
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Review content:
Maybe you will get the point by reading the complaint I just sent to them:\r
\r
""You guys are ridiculous. The online payment option isn't available and hasn't been for days, so I'd be forced to pay by phone with a representative and forced to pay an extra $10. What's even better is the fact that your company hasn't been available by phone for payments every time I call. I ignored the fact that you processed TWO payments in August when only submitted one, and when I asked for a statement to PROVE I submitted two payments, you conveniently failed to include the IP address and timestamp, so you really do not have any proof of me submitting two payments at all - EVEN THOUGH I didn't OWE for a second payment in the month of august, and then you bothered to call me saying the second payment you tried to process BOUNCED? No sh*t it bounced, I only put funds in my account when I actually owe something. And now this bullsh*t? So what, now I will be charged a late fee AGAIN because your company failed to have the online payment and phone payment options available this past week. If I'm charged a late fee for this, it better be void.""
Pros: Great for increasing heart rate
Cons: Feels like talking to a wall, then getting charged for talking to a wall.
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