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MY CHILD IS NOW AFRAID TO GO TO THE DENTIST BECAUSE OF THE EXPERIENCE HE HAD WITH DR. NAPH AND HIS STAFF TODAY! \r
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My husband is a retired Critical Care Registered Nurse and I am a Critical Care Registered Nurse. We know that, when done properly, dental procedures do not have to be barbaric and painful experiences for children.\r
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1) My husband was told BY DR. NAPH our son would be taught how to wave his hands to let Dr. Naph know if he was feeling anything. Read on to our son's own words to find out how he was not allowed to wave his hands during this procedure.\r
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2) My husband was denied the ability to go back with our son, even though he requested to be with him during procedures. He was NEVER offered a private room so do NOT believe the replies that there are private rooms offered because one was NOT offered to him. Let me be very clear about this: MY CHILD WAS IN THE BACK, ALL ALONE, GETTING A TOOTH YANKED OUT WITHOUT ADEQUATE ANALGESICS, FEELING EVERY SECOND OF IT, NOT ALLOWED TO WAVE OR MOTION OR MOVE BECAUSE A DENTAL ASSISTANT TOLD HIM TO KEEP HIS HANDS DOWN, DEFENSELESS TO STOP IT AND THE PERSON WHO IS SUPPOSED TO PROTECT HIM (HIS FATHER) WAS NOT ALLOWED ACCESS TO HIM DURING THIS!!!\r
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3) When I came home from work and asked our son about his experience, these are HIS words:\r
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Our Son: It was okay until the part where they were squeezing my tooth and pulling it really hard, that hurt really bad!\r
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Me: Did you try to tell Dr. Naph he was hurting you?\r
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Our Son: I tried to wave my hands but one of the ladies told me to keep my hands on the bed. It hurt really, really bad, Mommy!\r
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Me (trying not to cry): Did you make any noise, baby?\r
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Our Son: I tried but they had my mouth opened really wide and I couldn't close it and I couldn't move because they kept telling me to be still. They couldn't hear the noise I made from my mouth because he kept squeezing and squeezing and pulling. It was really scary. \r
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Me: Did Dr. Naph say anything to you?\r
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Our Son: He just kept saying it's going to be just a little pinch, just a little pain. (pause) I don't have to go to the dentist ever again, do I, Mommy? I don't want to go ever again. \r
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A metal ""bridge"" (looks like a metal paperclip bent into a square and molded to the back tooth) was placed where the tooth was. This ""bridge"" does not look like it was put in straight and has a metal corner jutting inward, toward the inside of his mouth. It is also pressing into soft tissue, which cannot be comfortable. I can already see this is going to be problematic when he starts eating regular food again.\r
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This was absolutely horrifying for me to hear. Our son now does not ever want to go to the dentist again because of this, EVER. He did not have this problem with his last dentist and the only reason we do not go there anymore is because of a change in insurance, his old dentist is not in-network.\r
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I have called your office and left a message. I also await your response here. I dare you to call my husband and my son liars. I defy you to say your staff is caring when your staff would not even let a defenseless little boy wave his hands in pain! Don't you find it strange an 8 year old didn't want to take one of the ""treats"" you offered? He told me he just wanted to get out of there. \r
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I ask you, HOW WOULD YOU FEEL IF YOUR CHILD TOLD YOU THESE THINGS ABOUT THEIR MEDICAL OR DENTAL PROVIDER? Probably as angry as I am right now, I would be willing to bet.\r
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How does one correct a trauma-acquired fear of the dentist?? Because this is what WE have to deal with now!! \r
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And, to the dental assistant who kept telling him to keep his hands on the bed, go find another job that does NOT require compassion....or for you to be around children, for that matter. You walked my poor son out and told my husband how courteous our son is. You are so fake. Go away.\r
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I await your reply.
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