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Businiess name:
Cosmetic Market
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Review by:
citysearch c.
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Review content:
In December I went in asking for a recommendation for some new press powder. I explained my needs and the sales girl made a recommendation, which I purchase. I didn't use the makeup right away because I was finishing up some existing makeup I had. About a month later when I went to use the makeup I noticed that it didn't have an applicator (sponge or puff). So I took it back to asked about it - they told me that it needed a special brush (which was $15!). I explained that the initial salesperson did not tell me that detail and it didn't meet my needs so I wanted to exchange it for something else. She told me that due to the fact it was over 30 days they could do nothing for me. It was only 2 days past the return period! Not only did they sell me something I didn't need - they wouldn't help fix the situation.\r
Fortunately I went to the other location on Hillsboro Pike and the girls were very helpful. I even spent more money because I had a good customer service experience there! If not for that I wouldn't shop at the Cosmetic Market any more.
Pros: Good location
Cons: Poor Customer Service
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