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Review content:
god, where do i start?! horrible on ALL fronts. bought a sample sale dress (which was still insanely expensive, mind you! $2K down from $4K!). they hardly spent any time at all with me for the fitting- rushed me out b/c they had other appts. second fitting, they said i had lost weight- which i didn't think i did- and so took it in more. when i went to pick it up, they said a final fitting was not necessary. got home and it was too small, it was DIRTY and WRINKLED, the train flipped up when i walked b/c the stiffener caught on the floor, the stays in the front were sticking out the top, the zipper still was difficult to close which they said they would fix, the bustle was not finished and they never even showed me how to button it up, and the front was wrinkled b/c it was now too tight. the ""alterations"" they did cost around $500 instead of the $100 they had promised. thankfully, my mom's friend is a seamstress and with onl;y weeks to the wedding, she fixed everthing and cleaned and pressed the gown. ALSO, they sent me the WRONG style shoes!! i had the order form to PROVE it, we didn't have time to wait so i had to run around to find shoes to match and we returned the wrong ones untouched and they NEVER REIMBURSED us!!!! they insisted that they were the correct ones. FINALLY, after the reception (thankfully only a handful of friends were still around to witness it), the back zipper split open and would not go back together. my mom wrote a scathing letter to the store detailing all this and politely asking for some money back.. minimal-for shoes, cleaning and the zipper- but to this day we have NO reply from the store. snooty, overpiced, rude, disgusting treatment- one of the happiest days of my life was marred by them and to this day, my poor mother's is enraged when she thinks of that beautiful dress and all the stress they put us through in the final weeks. please, DO NOT GO HERE!!!
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