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Businiess name:
Processing Solutions
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Review by:
citysearch c.
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Review content:
Business Owners please google this business before signing up with them. As of 1-4-12 They have a BBB rating of F. I wish I had. Dont go by what their sales reps tell you. They have hidden and undisclosed fees. Sales rep told me the sign up contract was for 2 years. Turned out it was a recurring contract every 2 years. This was undisclosed by the rep. I had to pay an early termination fee of $250 after being with the company over 3 years. I asked the sales rep if there was an annual fee and he said no. 4 months later was charged an annual fee and every year since I have been charged. Also when I had signed up I owned my own credit card machine but used one of their pinpads. After 3 years I had forgotten I had one of their pinpads and 2 weeks after I closed my account I had another charge of $490.50 for not returning it. You can buy the same pinpad a new verifone 1000 on ebay for around $70. I still had the pinpad in my possession and offered to return it for a refund of the $490.50. I was told that once I was charged it was to late to return it. Would never recommend this company to any business especially small businesses which I am. The unexpected charge put me in a temporary financial strain. I am a 1 man small bussiness and I paid Processing Solutions thousands of dollars in fees over the 3 years that I was with them and they hit me with $740.50 of hidden and undisclosed fees when I closed my account. I was greatly mislead by Processing Solutions and their sales rep.
They kept important information undisclosed that would result in hidden fees that
I would owe when I closed my account. Its a shame that companies like this can charge hidden fees and ridiculous prices for their equipment and get away with it. Beware of this company
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