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Businiess name:
American Watersports
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Review by:
citysearch c.
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Review content:
BEWARE.. I am sure some people have had a good experience, but we had a TERRIBLE one. Keep in mind that they keep a deposit on you and make you sign contracts so that they can bill you as much as they want out of this deposit. Our deposit was $5,000 and they billed $500 out of it, when he had assured he was going to bill $200.
Why? We were late about 40 mins, but mostly because the boat did not function correctly and had to go slow. We were also charged for some supposed damage to the tent, and also for the boat being dirty. We got into a discussion with the guy and he did not like us and this is why he charged an additional $500 instead of the $200 we had settled for his claims.
I tried a chargeback, but was denied since they have all the documentation. They are CROOKS, they had no reason to charge an additional $300...
The point is, IF they don't like you they will get back at you and use that deposit UNFAIRLY.... BEWARE with what they make you sign.
I read below that the Business responded to one review. Yes the staff is very nice and helpful. They are great.. Except for ONE guy, the manager. He was also nasty to us and he is the one who takes advantage of the security deposit. Please BE CAREFUL. Apparently it gives him some sort of superior feeling knowing he has this deposit on you.
If you rent from here, be careful with this deposit.
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