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Businiess name:
Yellow Cab of Pittsburgh
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Review by:
citysearch c.
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Review content:
My family is moving to SC from PGH in June, but my husband is already there. I am waiting for our son to finish school and then we will follow. I had planned a weekend trip so that we could visit my husband, see in person our new house, visit the new city and for my son, enjoy his first flight. Our flight was leaving PGH at 10:45am, stopping in NC for 45 mins and continuing on to SC and arriving at 1:50pm. I called Yellow Cab the day before and scheduled a pick up at 9:15am as we only live about 20 minutes from the airport. It certainly sounded as if the cab would be here, the woman who I spoke with sounded convincing at least. We were both excited about going, everything was ready and at 9am we took our bags outside to wait. At 9:15 when there was no cab, I thought maybe he/she was running late and decided to call in. After about 4 minutes on hold, a woman came on the line to tell me she had somebody on the way. The actual driver then called to say he would be 20-25 minutes and that he just got the dispatch a minute ago. How can a company stay in business like that? I don't get it. If your business is to schedule 'car rides' and pick ppl up and you can't manage to do that you should maybe not advertise that you do. I won't go into the driver except to say that the cab smelled gross and he didn't arrive to pick us up until 9:50, it was disgusting. We didn't arrive at the airport until about 10:15 and we missed our flight. They gave us another flight that didn't leave until 1:30 going to DC and waiting till 4 (i can't remember exactly) for the next flight to SC. It doesn't matter away as the flights were delayed. We didn't make it to SC until 8:30pm. Did I mention this was my son's first experience flying? Oh, and he's 16 - try to convice a 16 year old that he's on an adventure when you are just as dissappointed and frustrated as they are. It was not enjoyable. If you asked my son he would tell you it sucked. I did call Yellow Cab several times that day from the airports to let them know I was still waiting on a plan since I had the time to make the call. In addtion, for the price of the tickets and the cab fare and how long it took us to get there, I could have rented a car and drove myself and got there quicker and for less money. When you read the reviews Believe that the DO NOT show up, even if you've made a reservation and call somebody else that is able to operate a business as it should be run.
Pros: No ""pros"" and if I could give it -stars I would
Cons: missing flights, wasting days
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