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Businiess name:
Yellow Cab of Pittsburgh
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Review by:
citysearch c.
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Review content:
The absolute pinnacle of horrible customer service! Rude, unreliable, untrustworthy, just some of the words to describe Yellow Cab of Pittsburgh. They've gone automated now when you call which is actually a plus since the service is now friendlier with the machine. Of course, then you have to eventually call back and talk to someone because your cab never came. Is it still on the way? Are they not coming? You don't know because the automated machine doesn't give you an ETA. Even if you set a pick up the night before they will be late. If you do happen to have to speak with one of their ""representatives"" they are usually the most ignorrant people the city has to offer and obviously there is no accountability whatsoever for customer service. The cabs rarely come and if they do they are late. The only time they willingly come to pick people up is if it a trip to the airport from downtown which is a big fare. At that point they will rush to your location and almost get into physical altercations with each other over who gets to take the fare. It is absolutely ponderous how they stay in business. What horrible ambassaodors to out of town guests for our city.
Cons: Everything
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