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Review content:
We are avid foodies and have always enjoyed lunch at Chez Zee. A little pricey, but the food was good and the desserts were great. Unfortunately, I took my 60-year old mother (first time for her) and 3 other guests to dinner for her birthday. I had made reservations the previous week and expected them to have a table ready. When we got there, it was overly packed for a Saturday night - no one told us that it was Prom night and they had at least 6 tables of 20 folks each. This of course effected how slowly we received our food, which was cold, but our server could not be found to fix the issue. We actually had 3 different servers come to the table, and when we requested drink refills, the same person never returned to our table, so the 'new' server did not know we had requested drinks. On top of that, the air conditioning was broken, which occurred BEFORE we arrived. I would have liked to have known that before I sat down with, since 3 people in our party were over 60 and do not take heat very well. We did not know the AC situation and politely complained, and we were eventually told that ""the technician was working on it,"" which sounds like it would be back on in 30 minutes or so. I wish they had told us that the AC would be out during our dinner so we could have left and not had a horrible experience, and I would not be writing this bad review. PLUS, we waited 20 minutes for our desserts (to go), which we never received. So we finally gave up and left, and they only took off $20 from the bill, which was almost $200. So be warned, ask questions and make sure you get answers, or you special occasion might end up like mine!
Pros: Dessert, Ambience, Lunch
Cons: Parking, Service, Food Quality, Attitude, Pricey
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