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Businiess name:
Independent Import
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Review by:
citysearch c.
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Review content:
My family was on a road trip heading back toward the Bay Area when our 2001 Passat began making a strange sound from the front end. We found Independent Import online and gave them a call from an hour outside of Provo. Thayne, the owner, said to bring the car in, even though it was outside of normal service hours. Thayne thoroughly examined the car, correctly diagnosed the problem -- a barely visible warp in the tire -- and got us safely back on the road that day. He answered all of our questions and even took the time to show us how the suspension was designed and what to watch out for in the future. I was most impressed with Thayne's obvious concern for the well-being of both the car and, especially, its passengers -- my family. The entire experience was truly above and beyond anything I could have expected. If I lived anywhere near Provo, I would always take my car to Thayne, Winston and the crew at Independent Import. I highly recommend them.
By the way, I think Thayne Peterson is the new owner - the reviews about Lonnie seems to be outdated.
Pros: Excellent service
Cons: We don't live in Utah
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