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Businiess name:  Campbell, Suzanne, Dvm - Cleveland School Animal Hosp
Review by:  citysearch c.
Review content: 
I would never ever take a pet to this hospital. Horrible handling of animals. Poor communication to people and pets. Parts of facility not well-maintained/falling apart. And the doctor, wow, in a bad way. She is aptly named Dr. Lash, out of a horror flick. While waiting, I heard her yelling at staff or a client, and could hear staff talking outside the exam room about how Dr. Lash over-reacted/borderline abuse to a client's pet! I have seen all manner of vets and hospitals and this place is the worst: exceptionally penny-pinching for themselves (I'm afraid what the back/treatment area was like...fear the surgery unit would harm rather than heal in a hole like this one!), while charging for exams that are not complete: don't thoroughly check eyes and ears, teeth, abdomen, skin, joints, heart, lungs, etc. What are you paying for if not for a thorough exam of your pet, paying a professional because you don't know animal anatomy, physiology, and disease...but wait, they just look at the pet, say it ""looks healthy""...something I do everyday, except I touch my pet way more than they did. The staff seemed nice...if not wary of Dr. Lash. I'm concerned when staff at any medical and/or pet facility aren't all cohesive, passionate, proud of their work. Over vaccinated pets, wanted to do too many things out of sight, in the back area. Other hospitals have individual vaccine protocol per patient, do skin tests and blooddraws in front of me, calmly and confidently, with great skill/intelligence. My dogs and cats are veterans of a variety of hospitals and people handling them... professionally at ease in many different situations. But here, their body language said worried, unsure, untrusting, and that says A LOT to me. They were hearing/seeing the same bad signals I was. I saw a roommate's pet get ""examined"" and joined just to scope out the place. Told my roomie and friend I know other vets that are much better, and converted her...she'll never go back.

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