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Review content:
My wedding was a two-day event. I will start with the bad news first. The following is a list of my complaints by day.
Day 1 (Indian Wedding Ceremony):
1. The centerpieces had roses, and I had specifically requested not to have roses. The vases were supposed to be spray painted gold. This is not how they were executed; therefore, they did not match our other decor.
2. The Pedestals truck was parked in front of the venue entrance when we arrived. This is not the first thing I would want my guests to see as they arrive at the venue.
3. We were to be provided with two bags of rose petals for use during the ceremony. Since this was not provided, we had to pick apart the roses in the centerpieces to have enough petals.
4. We discussed the Mandap (wedding structure) having deep red and gold fabric. There was no red fabric, but instead there was white, which we had specifically asked not to have for religious reasons.
5. We paid for an aisle runner, with tall, clear vases along the aisle and tulle hanging in between the vases. There was no aisle runner or tulle, and the vases were placed in a row next to the Mandap instead.
Day 2 (Catholic Wedding Ceremony/Reception):
1. My wedding ceremony began at 2:00 PM and Pedestals was supposed to be delivering floral decorations and a wagon for my flower girl to the church between 1pm and 1:30pm. They arrived 8 minutes prior to the ceremony. Not only was this a burden, as my guests had to see the hustle and bustle of setting up the ceremony decorations while they were sitting and waiting for the ceremony to start, but my ring bearers and flower girl had intended to practice with the wagon prior to the ceremony, but were unable to do so because of the late delivery. This caused much stress for the kids' parents.
2. I had requested pink and purple flowers for my hair, which were supposed to be placed on wires that could be inserted into my up-do. No flowers were provided for my hair. This is probably the most disappointing of my complaints, because a bride spends a great amount of time thinking about her wedding day look, and I was left to improvise, taking one of the groomsmen's boutonnieres and considering taking apart my bouquet to make this work.
3. My bouquet was not what I wanted. I did not want any white in my bouquet and specifically requested pink and purple flowers and not many (if any calla lilies). Instead, my bouquet was almost all calla lilies and mostly white.
4. The groomsmen boutonnieres were delivered to the hotel when I had specified that they should be delivered to the church.
I was promised a typed list of all items being provided on each day at least two weeks before the wedding and never received it. I asked for this list several times in the months leading up to my wedding. I believe a lot of the above complaints could have been avoided if I was provided with an itemized list of what I was getting and their costs.
Now for the good news:
1. I worked with Robert throughout the process, and he was very friendly during our meetings.
2. Robert created a centerpiece preview for my reception on Day 2. We had three different types of centerpieces, and they were completely unique and spectacular - we were trying to incorporate some fusion cultural elements into our reception, and Robert added Bells of Ireland flowers to the centerpieces in honor of my Irish-American now-husband, which I thought was a nice touch.
3. We had Pedestals do ceiling draping in our reception ballroom, and it turned out beautifully.
4. I received many compliments from guests on our centerpieces the day of the wedding.
Despite the good news above, I can't wholeheartedly recommend Pedestals as a florist/decorator. The logistical challenges in getting in touch with them, as well as the uncertainty about what you will actually receive on the day of your wedding, might be too much of a risk if you want a stress-free wedding day. You will likely pay less for another florist as well.
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