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Businiess name:
Superpetz
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Review by:
citysearch c.
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Review content:
There are not enough characters so I will make this short. My 10 year old and I were in the store. We were not greeted for over 10 minutes- the young man who saw us standing there did not address us nor did he ask if he could help. The associate that was sent to help showed my 10 year old a hamster. My daughter fell in love with it and we decided to buy it. We had it in the box when we were told that another employee had already purchased the hamster. Nonetheless we left the store, my 10 year old was heartbroken and without a hamster. I am not a complainer. But I do know good service when I see it as I have worked for over 20 years with the public and know exactly how to treat an individual in which I want to have repeated business. I would have bought the hamster and a cage. This store would have had a 50 dollar sale. This was an unfortunate situation and now I do not wish to come back to this store, nor will I. I have given one star - for the young lady who helped. That's generous.
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