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Businiess name:
Ballard Vision Associates Nashville Eye Care
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Review by:
citysearch c.
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Review content:
The basics are that while I did really like Dr. Ballard I had an overall horrible experience. Upon my first visit I was told that I could not use my vision plan $ allotment on my exam and contacts, but that I had use it on contacts alone because that is how they used the plan there. They also told me they could match prices on contacts. A call to my vision plan said otherwise and they put in a call to the office. Back I went a week later to pick up my contacts. I had ordered one box knowing I just wanted to use up the rest of my plan $ and never go back there again. They tried to push a full years supply on me (@ $75 a box) and I told them no, that I could get them through 1800contacts for a mere $49 a box! They refused to match this price unless I bought a year's supply. I was so aggrivated that once again they were trying to get more $ from me! Because of this I decided to order my glasses elsewhere as well. Turns out after paying $170 for two pairs of glasses, the prescription is off!!!! I called Dr. Ballard's office and was once again met with an unfriendly staff who said they could recheck my prescription but that since I'd bought them elsewhere there was just nothing they could do about the $ I'd spent. \r
I've recently emailed my vision plan about this whole experience. Like I said, Dr. Ballard is as nice as can be, but it's not worth going through the staff to get to him!!!!
Pros: great dr
Cons: office staff
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