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Businiess name:
Precision Camera and Video Repair
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Review by:
citysearch c.
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Review content:
So I started off with breaking the threads for my camera to mount onto a tripod. Other then that everything else worked perfectly. We have used precision camera before for some repairs a long time ago and they were excellent. Everything was done in house and was done quickly and well.
Well I read some reviews here and saw it changed. My father didn't believe me so we used them again to repair my camera's tripod threads. Well after 2 weeks we learned they were not done why because it was sent out to texas!. After about a month they finally said the repair was done. Great I took it home tried to use it and to our surprise, it was not repaired, it was actually worse then we started. The threads were still the same broken. We tested it and heard the shutter working appropriately and sounded like it was taking shots, but to our surprise, the back monitor wasn't turning on. Even worse, after taking some shots without the monitor and plugin my camera into the computer none was being saved to the compact flash card. They didn't put it back together correctly some how the back was disconnected and totally disfunctional. We brought it in and told them first they didn't repair anything we asked them to and its in worse shape then it started, hoping that they would fix it and get it working again, otherwise I told them to get it back to what it originally was when we handed it to you and refund us our money. They agree'd as they are a certified canon repair store so they are required to follow canons certification requirements including a 30 day warranty after any repair that covers all that wasn't fixed within the first time even if the second repair is a more costly one.
They said oh sorry we will fix that. Gave them a second chance to fix my camera after another month of waiting I got it back. Still they did not fix the mount rings, even worse got back home, the camera doesn't focus at all never goes into focus even on the brightest days, with all my lenses even an L series 200mm telephoto and I can't take any pictures unless I manually focus. Great and yet the original reason I brought it in is still not fixed. So I spent 130 dollars on a fix that never happened and wasted 2 months without this camera just to get it in worse condition then it started out. Don't use this place ever, I don't know if I'll ever get my camera fixed, and I have easily 2000 dollars in lenses, and I can't afford a new body, so at this time this company screwed my ability to continue my hobby. I am going to fight, I just hope that they fix this, then I am going to fight to get a refund, because they wasted my 3 months of time and fixed nothing other then making me take 3 trips to CT from MA all to learn that they didn't do what I paid for. Absolute scam artists and they need to loose their canon certification fast.
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