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Businiess name:
Precision Camera and Video Repair
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Review by:
citysearch c.
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Review content:
I sent my Canon Lens in for repair on 9/8 and it was received on 9/9 by precision camera. The status showed it going directly into repair and continued to show this status. On 9/20 I emailed to ask for an update, two days later on 9/22 I received one saying it would be done by 9/24. On 9/26 I sent another email asking for an update on 9/28 i received a reply saying it was still not done and I would be updated in 24-48 hours. Needless to say I never got an update or a response to subsequent emails. Today 10/5 when I checked their website for an update it is showing repair on hold parts on order. I tried calling but cannot get through and my emails go unanswered. At this point I just want my lens back fixed or not. Their website (and what I believe are fake reviews) show a fast turnaround and great customer service, I can say from personal experience this is far from the truth! NEVER AGAIN!!!!\r
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