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Businiess name:
Floyd's Cajun Seafood House
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Review by:
citysearch c.
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Review content:
My experience was so BAD I felt compelled to write this review the same day. Going away thing lunch. Called up in the morning to ask if we could reserve a table because we had 12. The host told us to just come on in, it wouldn't be crowded during lunch. We got there early, 1125, and found the place was packed. We talked with the manager, told him the situation with the phone call, he said he'd try something. We got seated at a table so small that three in our party would have to eat in their laps, they were basically seated in an aisle. They declined to order until an extra table besides could be cleared to accomodate. By this time, it was already 45 minutes into the lunch hour. An extra table wasn't cleared until fifteen minutes later. Food didn't arrive until fifteen minutes after that, some of it already cold (soggy fries, blech). One person in our group was so miffed that he decided to walk to the subway nearby to get his lunch and by the time he got back we were finally getting out food. By checkout time we were already thirty minutes over the lunch hour. The waiter, not asking whether we'd like the check on the same or different ticket just crammed everything on one even though it was lunch-time and we all looked like we came from work. The waiter gave us a pen and told us to write our names next to what we'd had even though the ticket collapsed multiple orders into one line and there wasn't any room. Nothing got sorted out, of course, for another half an hour. Total time for lunch 2:15. Gratuity given: 18% automatic. I saw the manager walking around out front, seemed like he was trying to avoid our table. If this was Floyd or his son, then, well, I don't know what to say to somebody who could ignore 12 dissatisfied looking customers. Was the food worth it? Absolutely not. Hardly better than A*be's or S*artine's. Maybe worse, and defintely more expensive. Nobody in our group will be going back, even those who have been there before.
Pros: Can't think of much...they use cornmeal breading on their catfish
Cons: Manager doesn't care. Inept waitstaff will tack on 18%, though undeserved
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