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Businiess name:
Kay Jewelers
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Review by:
citysearch c.
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Review content:
What is worse than losing someone's jewelry......not holding yourself accountable for the mistakes made!! Offering $25.00 gift card is not an apology for a necklace that means so much to your customer! I can't believe you people get away with this crap! I know that everyone makes mistakes. However the way the company has handled this situation is disgusting! I hope you get sued....really you deserve it! I am so relieved to know that I have never bought anything from you nor will I ever now! I did want the Journey Necklace and told my husband about it. Now we will make sure we take our business elsewhere! By the way good job upsetting a very pregnant lady because that is something you NEVER want to do!
I wish that I didn't have to give you one star because your not even worth that!
Cons: lose jewelry and do not hold themseleves accountable
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