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Businiess name:
Falletta's Restaurant
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Review by:
citysearch c.
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Review content:
I took my wife her for our anniversary. The restaurant is quaint and nicely decorated; unfortunately the food and service left something to be desired. We both ordered one of their many chicken dishes and the food was quite good until my wife found a hair in her food. When I called the waiter over he immediately got the manager. This is where things went really down hill. The manager had claimed the hair must be one of my wife?s (she has blond hair and the hair was black!) he was very rude and talked over me when I spoke. There was no apology and no money taken off our bill- not even an offer of free desserts. When I didn?t leave a tip the owner/manager mutter something under his breath at us as we were leaving. Overall, I would not recommend this restaurant- it?s a shame because this place has potential. Maybe I will come back if they have new owners!
Pros: ambience, location
Cons: service, managment
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