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Businiess name:
Ascot Travel
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Review by:
citysearch c.
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Review content:
I have a tip dont go too Ascot unless you want too be given wrong information.. we had planned our first cruise for our 20th anniversary and was taking our daughters along. My wife told Babara Walsh that we wanted adjoining rooms she told us that the Ecstasy does not have them .. my wife said she thought for sure that they did she insisted that was not right.. so we told her we wanted cabins right next too each other not close but right next too each other. Which we did not receive she also told us that ""more than likely we will be upgraded due too paying 7 months in advance.. which once more we did not nor ever had a chance too be upgraded she later told us after we handed over a $2200 check. She also didnt tell my wife that since she was using her birth certificate that we should bring along a copy of our marriage license too work easy thru customs.. Then too top it off we didnt hear anything from her since we handed over the check.. less than 2 weeks before sailing I received in the mail our paperwork and sign and sail she was so cheap she didnt even print our our baggage labels on a color printer but just copied them .. WE did end up having a blast on the ship but learned our lesson never too go too them once more we thought everything would be handled well since they have been around San Marcos for so long .. now I know why people book their own trips.. we are going too do this from now on...
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