Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
El Paso Mission Funeral Home
|
|
Review by:
citysearch c.
|
|
Review content:
The organization is terrible! Different members of my family had already started calling around. El Paso Mission had somehow managed to give the four of us different prices. On top of that, payment can only be done with cash. That should send up red flags with anyone used to dealing with legitimate businesses.
We were told it would take about 10 days to receive our ashes back. The crematorium is about a 25 min drive from the funeral home. Going on three weeks I decided to call them. By sheer ""coincidence"", that was the day the ashes had ""arrived."" It should also be noted that I had missed a phone call one week prior from them, but no message was left. I was unfamiliar with the number and tried returning the call the next day, but nobody answered. When I contacted them later to check the status of the ashes, that's when I noticed I was dialing the number that left no message/didn't answer. I highly suspect that I could have retrieved my family member earlier. When I arrived, the death certificates were a jumbled mess. Were it not for the paperwork included from the crematorium, I honestly would not have believed that those were even the correct ashes I had picked up.
It wasn't professional at all, from start to finish. To concur with the previous review, the deceased deserved better. To think that we were waiting for our beloved to come home while they were sitting on a shelf at El Paso Mission Funeral Home. They'd probably still be there had I not checked in.
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|