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Businiess name:
Expert Alterations
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Review by:
citysearch c.
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Review content:
This place RUINED my jeans.
I went in to inquire about having a pair of PRPS Barracuda (Japanese Selvedge) altered. My inquisition was explicitly about whether or not she could taper the leg slightly (1/2"") without cutting or otherwise changing the beautiful purple selvedge line on the out seam. This selvedge line is what defines PRPS premium denim. The woman (the owner, I believe) told me it would not be a problem at all and I thought we were in complete understanding. I even reiterated my desire to ""keep the selvedge line intact.""
When I picked up my pants, I was horrified to find that the selvedge line had been completely cut off of both legs. I almost cried. After a few minutes of her fumbling around in the back, pointlessly looking for the now un-attachable remains she re-emerged with a smile (and NO APOLOGY mind you) to offer to ""compensate me on the work for the jeans I'd just dropped off."" This job being a simple knee patch. I was shocked. She didn't even offer a refund on the taper job. These were $354.00 jeans,made of buttery Zimbabwean cotton, woven by hand on vintage looms in Japan and they are now effectively worthless. This place also operates a little denim and lady's fashion boutique next door, so for this to happen to such a highly sought after and collectible pair is just ridiculous. I could not possibly be more disappointed.
I had gone in for a few minor alterations and had been, for the most part, happy with their work.
Needless to say, this unfounded level of disregard for my specific request, coupled with a complete lack of understanding as to why the selvedge line was important in the first place has left me no choice but to once again begin a new search for a decent tailor in Kansas City. I'm beginning to lose hope.
Pros: reasonable prices
Cons: RUINED MY (very expensive) JEANS
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