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Businiess name:
Pets Best Insurance
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Review by:
citysearch c.
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Review content:
I first learned about PetsBest from our veterinarian about a year ago after adopting a 5-6 year old German shepherd dog named Kara. At the time, I had a 2 yeard old GSD I adopted the previous year named Rocky. He was on a VPI policy. I had no insurance for our 10 year old Dinah, also a GSD, but had decided after a very expensive year with Dinah about five years ago that required back surgery, that I would put all future dogs on health insurance. I figured Dinah was a lost cost due to her age and prior history, but she recovered and enjoyed five years of exellent health until just recently. I had planned to add Kara to the VPI policy. When I saw the PetsBest program over a year ago I learned two things that really caught my attention; 1) PetsBest accepts dogs 10 years old; and 2) only asked for one year of medical history. This meant I could insure both Dinah and Kara so I enrolled them both. I was so pleased with the service during the first year, thatmoved Rocky on to our PetsBest policy. Then, starting late in 2009, Dinah started having symptoms of some GI disturbances--some blood, then mucus, then diarhea with all symptoms becoming worse no matter what we tried. We were surprised and dismayed to learn in March 2010 that she has extensive cancer in her large intensine/colon and in her chest and recently euthanzied her. PetsBest responded promptly to our claims during this period. In addition, PetsBest responded immediatley to notice of our final claim--cost to euthanize Dinah--with notice that the company would refund the balance of the premiums I had prepayed on our policy for Dinah. I couldn't be more pleased with how PetsBest handled the claims and the refund and the fact that Dinah was insured. I only whish that I had not actually needed the insurance and that Dinah was well! I look forward to having more dogs--I like having at least three--and I will ensure them through PetsBest.
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