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Businiess name:
Easy Express Transportation
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Review by:
citysearch c.
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Review content:
I have booked shuttle services for 2 from Port of Miami to Ft. Lauderdale airport. I was given a local # to call upon arrival to the Port. As instructed, I called as soon as the ship docked. I was then asked to call back when I am outside the terminal. When I called for the 3rd times, I was told to walk to the center median and call again. On the fourth call which was @ 8 a.m., I was told the driver will be there at 8:35 a.m. Less than 5 minutes later, I got a call saying the driver won't be there until 8:55 a.m. A driver with a big van showed up at 8:55 a.m. but there was no room for the two of us. I immediately called the company and the company staff did not offer any alternatives/solution. I told him to cancel the booking and he promised to reverse the charges on my credit card. After 5 calls and an hour later, I did not get any services. To add insult to injury, the charges showed up on my credit card statement. Bottom line: Do not do business with this company!!
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