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Businiess name:
Babies R Us
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Review by:
citysearch c.
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Review content:
I went to Babies R Us in Van Nuys , CA to exchange the car seat that i bought from there, because it was defective. And the manager of the store he is name is Luis said i can not exchange , because he thinks that nothing wrong with the car seat . But the strap of the car seat is very loose and it is not safe for a child at all, i even showed him to prove that it is REALLY NOT SAFE. So he got mad and said either you buy a new one or leave the store. I was shocked to see his attitude. I could not believe that he was the manager. Because he has no skills to be a manager , he is not professional. He was very racist too. Sham on Babies R Us corporate who hires people like Luise with no skills , no manners who is rude to customers. Thanks to the customers he gets paid. I will never go back to that Babies R Us. Now do not get me wrong i love shopping at Babies R Us, i just dont like that store in Van Nuys because of their customer service . I DO NOT RECOMMEND TO ANYONE TO SHOP IN THAT BABIES R US, I THINK NO ONE DESERVES TO BE TREATED LIKE THAT. I am SO DISAPPOINTED with Babies R Us in Van Nuys in California.
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