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Businiess name:
Outdoors & Beyond, Inc.
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Review by:
citysearch c.
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Review content:
I hired this company from an advertisement in a local home improvement magazine. I meet with Sol and explained in detail what I wanted included. The first drawing came out within approximately three to four weeks. I asked where the detailed information was and he told me I only paid for basic design if I wanted ""working plans"" that I could actually use to construct the design, that was extra. I paid him another fee for working plans. After a few more weeks Sol returned the plans without all the changes that I requested. When I explained I was concerned about the delay of getting the project started and the changes not being made Sol told me I could get a permit for the pool on the basic plan I had and he would make the changes later. Sol offered to get the engineering for me at his cost, telling me it was his way of showing his commitment to wanting to work with me and get the project done. Unfortunately he was more interested in getting the $$$ contract for construction of the project than finishing the plans. Sol continually delayed the return of my plans with my requested changes. I felt very uncomfortable with his aggressive style. I wanted to get my plans done so I delayed responding to his request to hire his company for construction hoping that he would complete the changes I requested and return the plans and engineering which he had already been paid in full for. The changes I asked for were never completed. The cost for engineering was almost four times the actual cost. The engineering for the pool was incorrect and did not include the baja reef . The engineering for the patio cover was dated in 2006, obviously left over from another project and not the right engineering plan for the type of custom roof at our residence. Sol's bid was more than $125,000 dollars above three other bids I had gotten for the project. I never received a finalized plan with the changes I requested and had to hire another person to redraw the plans. I have been trying to get my money back for more than a year now and had to take him to court. In retaliation he file a counter suit against me claiming I owed him money for using the plans I already paid him in full for claiming he should of gotten a percentage of the construction costs. He had never mentioned this claim before I sued him.
Pros: Start of planning OK
Cons: No follow through/refused to complete design plans/changes
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