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Businiess name:
Outdoors & Beyond, Inc.
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Review by:
citysearch c.
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Review content:
We could not have been happier with the initial design we got from Sol. \r
Hiring them to execute the job was the mistake we made. We hired a designer to help us foresee design issues but details were never mapped out and had to be decided at the last second (by us) on more than one occassion. Sol was never around to help when this happened. We never got a final plan that included even the proper measurements but were told to ""trust"" them.\r
They 'completed' the job by laying stone and gravel without having finished the grading underneath so that we had a totally uneven area that was intended to be the ""flat area for parties"". It took a great fight (and withholding funds) to get them to pull it out and do it properly. The sinuous curves on the plan between our gravel and stone area and the planting area were mostly straight and choppy. I dug the area myself rather than deal with them any more than I had to. The footings on the deck are left out in plain sight next to the steps. (Or, rather, next to the extra step they had to build because they also put the deck in without grading so the last step was too high.) \r
Now the deck builder won't come back to do the final sealing of the deck because he's ""too busy"" working for Sol.\r
If you expect to get treated well, get the job you ask and pay for...this is a company to AVOID.
Pros: Good general design plan.
Cons: Communication. Details. Details. Details.
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