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Businiess name:
Splash! An Ocean Grill
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Review by:
citysearch c.
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Review content:
Mother's Day!!!!!! 3 moms and a party of 12. From the begining, we had 2 waiters and they in a nice word horrible! 1st waiter droped half the drinks and his attitude was bad. The food has no taste!!! Out of 15 people only 3 was ok!!! not even good!!! And the biggest problem they have is they charge dime and nickel for everything!!! Glass water they charge, the salad with entree they charge, kids menu cheapest is $8 for burnt chicken and burnt chips not even fries!!! They also messed up on our bill it took us nearly 1 hour to fix the final bill!!! As for the owner/ manager came to our table and explained why they charge nickel and dime. He even brought the menu to our table to show us the fine print which I thought it was very rude!! Did I mentioned it was mother's day!!!! 1-10 10 being the best I give it a 1. My family has a couple of restaurant's in south florida and they couldn't believe how the attitude was in there!!!! So they said the worst thing a customer can do is never go back. As for our family I thought we were polite and fair. We also dressed nice cause the reviews which was way off!!! shorts and a shirt would have been fine. I think we could have a better time in taco bell or KFC. My advice would be don't go there at all!!!!!
Pros: parking sad to say!!
Cons: owner/manager are really bad!!! service, and mother's day was perfectly ruined!!!
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