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Businiess name:
North Steppe Realty
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Review by:
citysearch c.
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Review content:
North Steppe Realty is located at 1944 N. High St. in Columbus. The people working there are very young and lacking in customer service. They seem to never get the phone, they are very slow at returning calls, and they seem to know very little about the apartments they are showing. I sent an email and it took a week before I received a response. The reply basically stated, ""It is better to call the office"". I have called the office 3 times with no response. They could call stating they are working on it, they cannot help me, it is already rented, or something. The young people in the office have not been helpful in our apartment search, they simply suggest I do the work and look on the web site at what is available in lieu of making knowledgeable suggestions. Also, why can they not offer a 12 month lease when I plan to live in the apartment for the next few years while I complete medical school? The apartments are conveniently located but, as a professional realty service they should offer more than an appointment to view the requested apartment and use of their key. I saw broken locks to the building, missing outdoor safety lights, and I had questions that could not be answered. Their employees need training in customer service and they need to offer 12 month leases!
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