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Businiess name:
Frisch's Big Boy Restaurant
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Review by:
citysearch c.
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Review content:
All of my recent interactions with the Frisch's drive thru go something like today's:\r
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""Hello, would you like a combo meal?""\r
\r
""No, just give me a fish sandwich an onion rings.""\r
\r
""Could we interest you in a dessert? Would you like some cheese on that fish? How about a drink?""\r
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"" No, just the sandwich and rings, PLEASE.""\r
\r
""Sir, could we interest you in a combo meal?""\r
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""No I already told you I don't NEED a combo meal.""\r
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""Oh OK, just the sandwich then? Are you SURE you don't want cheese on that.""\r
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""NO I don't want cheese on that! Just give me the freaking sandwich!""\r
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""Well OK sir, sorry but we can't tally your bill right now. Could you move forward to the window, we will give you your total there?""\r
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At the window:\r
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""That will be $7.05.""\r
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I look around the car for a nickle. Since I could not find one, I received 95 cents worth of pocket change from the transaction.\r
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My saleperson then says: ""Could you move forward sir? We will bring it out to you, quickly."" I look behind me, the line and lot are deserted. I must have looked doubtful; she smiles and says to me ""We PROMISE to bring it out quickly.""\r
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Ten minutes later (still no one in the drive through line), I receive my food. Once I got it home I notice that the onion ring order is MUCH smaller than the order if you get it inside the restaurant.\r
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All in all, the drive through at Frisch's in Marysville is a disaster. From the continual prattling sales pitch to the inability to tally an order, to the ridiculous request to ""move forward"" when no one was in line.\r
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Management, get a clue! This is ridiculous, annoying and makes it far less likely that I will be coming back to your restaurant!\r
\r
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