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Businiess name:
Mike's Auto Repair & Sales
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Review by:
citysearch c.
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Review content:
Clearly anybody who gives this guy a good review is either family or friend because any person with half of a conscience wouldn't recommend this guy to someone. This guy is the biggest joke in town! He gives all honest mechanics a bad name!!! He took our car, said the same thing (seems it's the only thing he knows how to say based on past reviews). Said the water pump was bad. Two weeks later, he still had our car. Said something else was wrong. Two weeks later...again...still had our car. Everytime my husband called him (because he never called us) to ask about the car, he had another excuse. Said that the car was finished (one would think that means everything is put back together) and he's running tests. I'm telling you all this because if you are hearing the same thing from him get your car out of there now!!!!. This charade went on for almost two months. When we finally had enough of his unprofessionalism and complete lack of knowledge and paid out almost $3,000 to him without the car even getting fixed, we told him to tow the car to the dealership to have it fixed the right way. He towed it over at the last minute. The dealership opened up the trunk to find all of our parts sitting in there. Can you believe it? It gets better. As they were putting the parts together they took pictures for us showing us all the things we paid him for but he didn't do. He forced parts together, stripped pieces and didn't repair them, and made a complete mess of the car. We are out over $3,000 now and the car is in worse shape than before. Now we have to pay more money for the dealership to fix all that he ruined!!! He is the worse businessman ever. He makes promises over and over that he cannot keep. Never calls back his customers as he promises and screens his calls only to hide behind his female secretary. NAPA is only the first and the smallest of who we will contact on this matter to get this resolved and get our money back (peanuts compared to the headaches, hours of work taken away from us, personal time taken from us and arguments this has caused between me and my spouse). Worse experience we have ever had in life!!!!!!!!
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