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Businiess name:
Murray's Ice Creams & Cookies
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Review by:
citysearch c.
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Review content:
I've never complained about a restaurant or eating establishment on a public forum before, but my experience at Murray's was so bad that it ruined my day in Westport. The ice cream was delicious; I'll give them that. The workers were thoroughly obnoxious though. I've been all around the country and have been to countless homemade ice cream shops, but never before has a portion been weighed! My 2 scoops were slightly larger than golfballs. That wouldn't have been a problem if it didn't cost over 3 dollars!!! When I inquired about whether it must have been a mistake, I had snide comments made to me. The clerk gave me an extra tasting spoon sample as a compromise! Obviously these workers don't understand the old maxim that the customer is always right! I'm not sure if I'll be back in K.C. anytime soon, but if I do I'll have to rip off my nose to spite my face and not go back. There ice cream is good, but not THAT good. I called there to complain without raising my voice and then was hung up on all well!!!
Pros: Homemade ice cream, nice fun atmosphere
Cons: too expensive, rude service
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