Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Wenzel Heating & Air Conditioning
|
|
Review by:
citysearch c.
|
|
Review content:
I had a furnace repair, and they were expensive even though the part was on warranty. The Bryant Control unit had gone bad, and they had no parts in stock. Dispatcher unprofessional and did not apologize for not calling to schedule once part was in, putting off the repair for another day in 90+ degree heat. Moreover, the technician blamed our installation of a new thermostat on the problem, even though everything had worked for weeks after that was installed. Other professionals we checked with completely denied that possibility. It was like they were looking for a way to step around the warranty. We also live less than 10 miles from their Eagan site, and diagnosis for the problem (taking about 20 minutes) cost $99, and it was another $220 for the repair time, but the repair took just over a 1/2 hour! I wish I could make $320 an hour without a degree!\r
\r
Common courteseys were followed by the technician, like removing shoes before walking on the carpet, but overall it was a poor experience. I wouldn't recommend that anyone use this service unless you have a lot of time and money to waste.
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|