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Businiess name:
Flow Fitness
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Review by:
citysearch c.
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Review content:
(First post on CitySearch)\r
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Stay away! \r
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Horrible customer service from the staff and general manager. When discussing with the staff a double charge on my credit card they said they were not able to help and to take it up with the manager.\r
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After following up with the general manager, Glen, he said that all he could do was credit my account another free month. Surprised by this, I reiterated that it was a bad charge and I was not interested in a free month - adding that if he didn't reverse the charge I would notify my credit card. He tried to tell me that if I disputed the charge they would take me to collections.\r
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Needless to say I am frustrated with the lack of customer service. I'm disputing the charge through my credit card as I believe this is an illegal issue as well.\r
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Aaron Lauper
Pros: close to work, new facility
Cons: horrible customer service from the staff and manager
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