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Businiess name:
Duke City Movers
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Review by:
citysearch c.
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Review content:
Make sure to get your quote in writing! i was quoted $119 for 4men with a 3 hr minimum. Richard Moya and his crew showed up with 5men. I figured he would have told me if he was going to charge me more, but he mentioned he over booked and had to get the job done fast, hence why he brought 5 men.They finished in an hour, and he asked me ""do you want us to start assembling things"" i said ""oh you do that"" he said ""yes, you are paying for at least 3 hrs so use us while you can"" so they did two bed and started working on a crib. they needed a screw i didnt have so i sent my dad to the store to get it. as soon as my dad left, rich said ""ok can we go"" i had told him my dad just left to get the screw they needed. he said he neded to go move a federal judge and needed to go. so he brought me the bill, for $600!!! i was expecting to pay $357. when i questioned him, he said it was because i had 5 men, which i DID NOT request nor did he tell me he was going to charge me extra, he charged me for stairs. I told him he never told me there was an extra charge for stairs. He even charged me for assembly! he had just told me 20 mins earlier it was included. i told him i was not going to pay that cause thats not what i was quoted. He started to tell me that karma will come back to get me and that my house was nothing, that he needed to get to his big jobs, his federal judge. He said he was old and he didnt have time to argue with me because i was negative. said that i want everything for nothing. i said, if you wouldve told me you were going to charge me for all this i wouldve hired someone else. he kept telling me, he had bigger jobs than mine adn that i deserve bad karma. i ended up paying him $500 with a check and he told me ""if this is a bad ck, just remember, im on my way to move a federal judge"" i told him not to treat me like a criminal. I felt forced to pay, I was by myself, with 5 men at my house. and knowing that they know where i live, i didnt want to put myself in danger. so i paid him $500 and told him i will dispute it. I have since filed a complaint with the BBB requesting a refund
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