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Businiess name:
For Pet's Sake
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Review by:
citysearch c.
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Review content:
Had I read the horrible reviews online about Dr. Mimi Shepherd and this vet, I would have never given them my business. If this review saves ONE person the HEARTACHE and EXPENSE I went through, it is worth writing.
Recently my husband and I bought 2 baby lovebirds from a breeder, and after only a couple of weeks one fell very ill on a Sunday evening. The next morning I took him in to For Pet's Sake after finding them on a web search, and, long story short, Mimi Shepherd MISDIAGNOSED the bird saying it had a virus that could be ""any number of viruses"". Her bedside manner was flippant and coldhearted...I felt I was no priority. She also misquoted the price of an x-ray, and when I asked her about it she argued with me. The staff was also very rude, with the exception of Debbie. 2 hours after bringing my bird in and Mimi treating him with antibiotics, he was dead. The real cause of illness, I later determined through research, was the liner I had used in the cage (and approved w/ the breeder.) Hardware cloth is extremely toxic to birds, and I had explained to Shepherd exactly what I used in the cage and even showed her a photo. 2 days later when I realized what the real problem was, I immediately took my other bird in who had been showing symptoms since Monday evening. It cost $370 more, and she survived but has no muscle control in her feet (now a month later and very little improvement). When I asked Dr. Hutcheson about making concessions to the bill, he gave me major attitude (despite the fact that my 2nd bird would have been treated in time had the 1st not been misdiagnosed days earlier!!!!!) PLEASE do yourself a favor and find another vet. The good reviews written about this place were clearly added by their staff to compensate for the bad ones written by real customers.
Pros: n/a
Cons: Extremely poor service, bad attitude, incompetent!!!
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