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Businiess name:
Monster Movers
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Review by:
citysearch c.
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Review content:
I found out last minute basically that I had to move for work and I only was given 4 days notice. Now the company gave me a list of preferred movers to chose from or I could pick my own but I had to pay a percentage if I chose the mover so I went through their given list and called 4 or 5 of them for quotes. 1 quoted me nearly 4500 for my weight and the other quoted me 5600 for almost the exact same weight and packing. I called Michael from monster movers back with the weights and faxed him the inventory list and box list that they both quoted me and crossed out the quoted price and for the exact same weight michael quoted me 3300!!! I chose that day monster movers based on reviews and their better business rating and the fact that they were company approved. 2 days later their driver Nathan came with 2 other helpers and they were exceptional. They packed everything wrapped it all up and loaded and were finished by the end of the day. I waited until the next day and recieved a call from Josh in their accounting/rerate department who was very nice and explained my revised price and I actually owed 400 less than I was quoted. That is the unbelievable part of the entire deal. I found a company that was honest enough to tell me my price went down as opposed to up and even though it was a company paid move and they could have kept the price the same as quoted or raised the price since they gave me a 8000 lb limit they chose to do the honest thing and lower my price accordingly. The sweetest part of the move was I requested a delivery 5 days after pick-up and they said they couldn't guarantee it and would do the best they could to accomodate my request. Nathan actually showed up int the morning the day I requested. I could not have been more happy with the service I recieved from this company. At first I couldn't believe every positive review on this site was from real people, I now believe they are real because I am proof that there are still some companies out there that believe in honesty, integrity and customer satisfaction is the most important part of business. I will definately recommend this company to colleagues and family members to them.
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