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Businiess name:
Appliance Plus
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Review by:
citysearch c.
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Review content:
This company is terrible! JUST TERRIBLE! STAY AWAY! Phoned on Tuesday afternoon, promised they would be here on Wednesday... never heard from them and waited until 5 p.m. Called them and was informed that they were just about to call us and tell us not coming and would be here on Thursday before 12 p.m., NO SHOW at noon, called and was informed that they couldn't make it at that time and would be out by 4 p.m. no show called the office, was informed that they would be out by 12 p.m. on Friday... guess what no show on Friday at noon. Was called and informed that they would be here by 5 p.m. Friday afternoon.... no show... then was called and informed that they wouldn't make it at that time but wanted to keep the evening open if no one else came up before us. Asked the office manager why this is... was informed that it is a business of 40 years and that this happens in the appliance business and that this week has been busy for them. Informed the manager that this was an opportunity to make money for this particular account as the owner of home has multiple properties and that was opportunity for business for them. Office manager reply.. well then your not paying for it so then not your worry. Informed the manager in deed we WERE paying for it and requested to speak with the owner.. manager reply... well you DID speak with the owner yesterday. These ppl have no sense of customer service. I honestly would not hire them if they were the last of the appliance repair/sales ppl in the city! STAY AWAY... FIND SOMEONE ELSE! As far as rating this company ONLY because I HAVE TO.. not they are even capable of a ONE star rating that is what I give them... but in reality a BIG FAT ZERO! STAY AWAY!
Cons: Can't commit to an appointment that the schedualed!
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