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Businiess name:
Tru Salon
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Review by:
citysearch c.
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Review content:
In going through the reviews for this salon, I find it very interesting that all 3 negative reviews were almost exactly one month apart, being posted on 7/8, 8/9 and 9/7. Coincidence, or perhaps staff from a competitor lashing out because they are feeling the terrible burn of competition? Take the one on 7/8, for example. ""I drove to the place and it was in a horrible location next to the canal"" Are you kidding me? It's at Schoen place, one of the most scenic and picturesque settings in Rochester. The the reviewer goes on to state "" I do NOT recommend going there, not even to by products! If you want good Aveda Service go to another location in the area"" Gee, ""not even to buy products"" and recommending you go to ANOTHER AVEDA salon in the area. Hmmmm, wonder where that might be? And regular clients don't typically refer to shampoo and accessories as ""product"" Salon staff and owners usually call it that.\r
The there is the reviewer on 8/9, who refers to the coloring of her hair as a ""color service"". Again, I don't know any non-professionals who refer to getting their hair colored as a ""hair service"" And more of the same from the reviewer of 9/7.\r
I mean, come on Other Salon Owner, why don't you improve the services and experience your clients have at your own salon, and maybe they wouldn't leave to come to tru. Pretty desperate.\r
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